Return Policy

J.LunaStar Crafts

Return Policy

If you would like to return your purchase please read the following.

  • Must contact me within 7 days of delivery
  • Must ship product back within 14 days of delivery
  • When Returning buyer is responsible for the return cost.
  • Product must be in original condition (unused and unwashed)
  • If item is not returned in original condition customer is responsible for the lost in value of product.

 

Custom Orders 

  • Custom orders are not eligable for return unless product arrives damaged or defective.
  • Custom orders are made specific to buyers needs. Not resellable to other customers.

 

Cancellations

  • I do not accept cancellations.
  • Please contact me if there is a problem with the order
  • Please contact me if you have any questions before purcahsing.